You can then try to log in again.įor more information, see Troubleshooting Skype for Business Online DNS configuration issues in Office 365.
Wait five minutes for the changes to take full effect and propagate over the network. Make sure the following service (SRV) and alias (CNAME) records have been added to your DNS host: Try adding the correct DNS entries, and save the changes. One of the most common causes of this error is missing Skype or Lync DNS records for the respective domain. See KB2566790 for details and contact your system admin Fix Skype for Business Couldn’t Find a Skype for Business Server Add the DNS Records for the Domain There might be an issue with the Domain Name System configuration for your domain. Skype for Business couldn’t find a Skype for Business Server for. The error message usually reads as follows: This will open your profile page at you keep on getting an error message saying Skype could not find a Skype for Business server for your domain, here are a few suggestions to fix the issue. Here is how Sunqan circumvented this problem.įrom your Skype for Desktop client select your profile and click the Manage link. I scoured the Skype community forums. Luckily, I found this great solution from community contributor Sunqan. If I did recreate my account, then I had the challenge of potentially losing my business phone number.
If Skype would not let me change my primary email address, then I now had a security problem should anyone else pick up that email address. On the one hand, my old email was going away. Support informed me that a Skype number could not be transferred between accounts.
The challenge with that option is that I would lose my Skype number (which was also on my business cards). I was told that the only option was to delete and recreate my Skype account. Eventually, I was told that because it was linked to my Microsoft account I could not change my primary email address. I spent an hour going round in circles with Skype Live Chat support.
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